Microsoft Store Xbox One X Try Again Later
The Xbox storefront used to purchase games, DLC and in-game purchases, movies, TV shows, gaming hardware and accessories, and more, is powered by the greater Microsoft Store. While overall delivering an information-rich and reliable experience to almost players, the Xbox Store does accept its fair share of inconsistencies and errors. One of the most annoying is an error bulletin that reads, "Oops. Not certain what happened at that place."
This error code tin exist difficult to figure out, and can preclude players from purchasing the best Xbox games. Here's everything you lot demand to know about this frustrating mistake, and potential ways to fix information technology or resolve the problem altogether.
What is the 'Oops. Non sure what happened in that location.' error in the Xbox Store?
The "Oops. Not sure what happened at that place." error message, occasionally accompanied past a "Effort again later." bulletin or disturbingly long and chaotic error code, appears when attempting to make a buy from the Microsoft Store on Xbox consoles. Seemingly most common on Xbox Series X and Xbox Series Due south consoles, but still appearing among the older Xbox One family, this error message either prevents purchases from being made, or prevents a confirmation of a buy from being provided.
This item error message is particularly annoying to meet considering it, unlike other common errors, doesn't come with a defined cause. The error is enigmatic, and it tin be unclear how to proceed with your planned buy. Fortunately, there are a few dissimilar potential workarounds players can use to counter it, before contacting Xbox back up.
How practice I fix the 'Oops. Not sure what happened there.' error in the Xbox Store?
Different many other errors i might see when using an Xbox console, this fault doesn't come with clear-cut cause, pregnant the solution is often just as elusive. This error might make an appearance due to intermittent Xbox Network problems, problems with your cyberspace connection, an result with your payment choice, and more. Considering of this, there are three workarounds yous can endeavour earlier reaching out to Xbox support (or giving it time to resolve on its own).
Verify the buy
As this error appears whenever you attempt to purchase annihilation from the Microsoft Shop on Xbox, information technology immediately suggests the buy failed and was unsuccessful. However, this is often not the case. Many users have reported encountering this mistake multiple times in quick succession, but to find later on that every purchase ended upward going through and charging their business relationship.
If y'all're faced the with "Oops. Not certain what happened at that place." error when making a purchase from the Microsoft Store, take a moment to check your library (or the game in which you made the buy) to ensure the purchase wasn't successfully made despite the lack of confirmation or the error message. Even if it doesn't appear there, cheque both your Microsoft Account and your banking company account to verify whether the purchase was made.
If you discover the buy went through and charged your bank business relationship, it may have some time for it to appear for use on your Xbox console. You'll have to be patient, here, equally further attempts to make the buy may upshot in multiple charges. If the detail in question still doesn't appear after several hours, even though your Microsoft Account and bank account reverberate the buy being made, contact Xbox support to resolve the issue.
Check your network
If it'due south articulate that the purchase truly failed and didn't go through without an advisable confirmation, your side by side pace is to cheque your network connection. Our Xbox Series X|S networking guide goes over admittedly everything you need to know about improving your online experience on Xbox. It'south always a good thought to peruse this guide to ensure your Xbox's internet settings are as optimal as possible. For a quick potential set up, however, try these actions:
- Test your network connection to ensure your Xbox is properly continued to the internet.
- If you have any issues, Xbox should recommend several troubleshooting methods you can use to ameliorate the connexion
- Test your multiplayer connexion to ensure your Xbox is properly connected to the Xbox Network (previously known as Xbox Live).
- If you have any bug, Xbox should recommend several troubleshooting methods you can use to improve the connectedness
- You tin can besides bank check to see whether the Xbox Network is down, signifying the state of affairs is out of your control for the moment
- Restart your router or modem to reset your network and, hopefully, clear upwards any lingering issues or problems
Once yous've done all of this, endeavor to make the buy and see whether the error bulletin once again appears.
Restart your Xbox
If your network connection appears to be fine, your final option is to restart your Xbox console to articulate up any random software- or firmware-related issues with which your console may be affected. While simply restarting your console may be enough, nosotros suggest a more involved power bike.
- Ability off your Xbox console by holding down the power button for 10 seconds
- Remove your Xbox console from ability past unplugging the power cable for a minimum of three minutes
- While you're waiting, it's often a skillful thought to restart your net router for expert measure out
- After the time has elapsed and your internet is back online, plug in your Xbox console
- Press the ability button to plow your Xbox on and await for it to articulate the initial boot sequence
After everything is up and running again, endeavour to brand the purchase and see whether the mistake message once again appears.
Contact Xbox support
If all else fails, your last class of activity is to contact Xbox back up to endeavor to rectify the situation. Of class, simply waiting for a catamenia to run into whether the trouble clears on its own (information technology often does) is besides an option, but those who need more immediate answers tin turn to Xbox back up.
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